ailean: Operational AI for Real Estate

ailean is available to your tenants 24/7 in all common languages and is trained to receive and handle deficiency reports of your tenants any time and in real-time. Your tenants receive comfort by being able to reach out to their property management at any given time while your property management finally has a first line of defence giving them time and focus. 

ailean knows everything about how common appliances and infrastructure in a rental unit are build and is trained to identify malfunctions efficiently with just a few questions. ailean can therefor offer real-time trouble shooting to your tenants and with a bit of luck fix things before a ticket needs to be created. 

In cases in which a deficiency can not be fixed by a tenant, either because of it being to dangerous or because of expert know-how being required, ailean is able to convey all existing information into a professional deficiency report containing a clear and concise summary of what has been done, a report of what the deficiency seems to be and even a recommendation of action for an efficient handling by craftsmen. This report can be either sent directly to a email chosen by the property management, can be given to the tenant as a email draft suggestion or be connected to a existing tenant portal (on request). 

Tenants can choose their favourite way of communicating with ailean. Wether they choose sms, whatsapp, email or call (coming soon) the communication is possible cross-channel and the best is: ailean remembers tenants and their communication over all channels simultaneously.